The customer privacy Senator Franken is talking about does not only include credit card information and the number of rides each customer takes with Uber every month. It also includes the geolocation of each pick up and drop off, as well as sometimes even how long the customer spends at each location.
In the past, Uber has even used customers’ private data to ‘crunch the numbers’ and come up with the cities where people have the most ‘one night stands’, apparently lots of people around the Ben Shaoul development on 25th Street in New York City have fun. This data proves, yet again, the ‘frat boy mentality’ executives of the company have been accused of having in the past.
Franken then moved on to the recent uproar over an Uber executive stating the company planned on hiring investigators to dig up dirt on journalists criticizing the company.
The senator wants to know what has Uber done about the executive’s behavior. Will he be fired? Will he face some type of disciplinary action?
Senator Franken has given the company until December 15 to respond to his comments and concerns.